Degree and Course Information > Business Management > Courses > MNGT 182

CREATIVE SALES AND CUSTOMER RELATIONSHIP MANAGEMENT

General Elective

Course Description
In the workplace today, we need to know how to meet/exceed internal and external customer expectations and engage in the selling process. This course gives students the tools for successful workplace customer engagement leading to customer loyalty. It also trains the selling process which is used to sell products, services, and ideas.

Course Details

Contact Hours

Credits: 5.0

Lecture: 50
Total: 50

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